Shipping policy

Processing Time All orders are processed within 1-3 business days. Orders are not processed on weekends or public holidays.

Shipping Rates & Delivery We currently ship within Malaysia only. Shipping fees will be calculated at checkout based on your location.

Estimated Delivery Time

• West Malaysia: 3-5 business days
• East Malaysia (Sabah & Sarawak): 5-7 business days

Order Tracking Once your order has been shipped, you will receive a tracking number via email.

Delays We are not responsible for delays caused by courier services or unforeseen circumstances.

If you have any questions, contact us at chia.co.brothers@gmail.com.